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Friday, April 11, 2014

The Scoop on Pet Insurance

by Linnea on 10/09/13

More and more companies are jumping on the pet insurance bandwagon but it is important to know that pet insurance is a lot different than human health insurance.  Let me break it down into sections...

What does pet insurance cover and not cover?
Most insurance companies will not cover pre-existing conditions.  If your dog has been diagnosed with a disease/illness, let's say hypothyroidism, then medications and further blood testing may not be covered.  Additionally, most companies will not cover dental cleanings (prophylaxis) because they consider them 'cosmetic', even though there is significant periodontal disease.  Any other procedures that fall under the cosmetic category also won't be covered (tail docking, ear cropping, perhaps even declawing).  Also, many companies do not cover alternative therapies like laser treatments, hydrotherapy/underwater treadmill, accupuncture... etc.  Wellness services like annual exams, vaccines etc., are not usually covered unless you opt for additional coverage.
Pet Insurance is mostly good for sudden illness or injury.  Often times there is a small waiting period between signing up for coverage and being to submit a claim (I've seen waiting periods of 7-14 days).  So it is mostly beneficial to cover you in an urgent medical situation like acute pancreatitis, a broken leg, torn ACL, or a run-in with some wildlife.  I have seen many companies actually cover the cost of euthanasia and cremation.  Insurance will also cover medications for the sudden illness/injury like pain killers or antibiotics, but usually will not cover supplements even when you purchase them from your veterinarian.  

What optional add-on's are available?
Some companies offer the option of add-on's for an additional amount of money.  For an extra cost, some companies will cover preventatives - this would include wellness exams, vaccines, heartworm testing etc.  Some of the more 'updated' companies have additional coverage to include alternative therapies and even dental cleanings!

What about discounts?
I've seen at least one company offer discounts for insuring multiple pets, as well as military discounts, or a slight discount based on your individual pet's information.  (A younger mixed breed dog will be cheaper to insure than an older pure breed dog.)  One company even offers a small discount if you pay for the whole year up front instead of monthly payments.

What is the process of submitting a claim?
In my experience of filling out claims when I was a veterinary technician, you (the owner) prints off a claim form and bring it to your hospital.  Your veterinarian (or a technician, if directed) will fill out the claim with your veterinarian's diagnosis (and their signature), and whether the pet is still under treatment or 'resolved'.  There might be a space where you or your vet's office will fill out the approximate amount of money you spent on the illness/injury based on your invoices.  When it's all filled out, you send the form back to your company.  I do not know the time frame of when you receive your reimbursement.

Name Your Price
You can usually chose the amount of coverage for the calender year as well as choosing your deductible.  You can choose for insurance to cover $1,000 for the year or even up to $20,000 for the year, and deductibles can be as low as $250 or higher towards $1,000.  This way you have an easier time choosing how much to pay on a monthly basis.

Some Pet Insurance companies you can check out online:

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